FAQ
Common questions
Clear answers about what FORMA is—and what it isn’t. We don’t claim medical device status or HIPAA compliance for consumer accounts.
No. Forma provides wellness and fitness measurements and estimates. It is not intended to diagnose, treat, cure, or prevent any disease.
In simulated testing across diverse body models, major circumferences typically align within about ±0.5–1 cm on average (some measurements up to ~3–4 cm in worst cases). Real-world validation against physical tape measures is ongoing. Clothing, lighting, pose, and body shape affect results. Always treat single scans as one data point in a trend.
Standard consumer FORMA accounts are not covered by HIPAA. Enterprise agreements with covered entities may include BAAs and additional controls—contact us through the form at /contact. We do not claim HIPAA compliance for the consumer product.
Only your account by default. Family profiles live under your login with owner/edit/view access levels. PDF and CSV exports are per-profile. You can create revocable coach/share links from Family that expire automatically; we do not sell personal scan data.
Most guided captures finish in under two minutes after calibration. First-time setup usually takes 10–15 minutes.
We design for a wide range of adult shapes and continuously expand validation. Extremely limited mobility or environments that prevent guided poses may reduce quality—our app will warn you when capture confidence is low.
More detail in our privacy policy and support center.